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I f'd up by uploading 12 songs from my album for distribution. One of them was a duplicate under another name (that replaced the intended song). Status says "delivered." Do I have any recourse -- either to:
Cut the song from the album?
Replace with the correct file?
Unsubmit my album and then re-submit (and if so, will I have to pay again)?
PLEASE HELP!!
I’m
anxious, mortified
Really screwed up submitting songs for distribution - now what?
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Hi Kitchen Mick,
You can replace the track file. To proceed, you will be subject to the $15 change request fee.
From here, go to paypal.com and pay the email address paypal(at)reverbnation(dot)com the $15 fee. Then send me that transaction ID, the changes you'd like to make, and a link to the profile in question. Please send the updated WAV file to wetransfer(at)reverbnation(dot)com via wetransfer.com.
Let me know if you have any questions. -
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Mick,
Oh yeah, this was requested September 21st. You are not hearing the difference in track 10? -
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No, not on Amazon. That's the only place I've seen it so far.
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Thanks!
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You're welcome.
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EMPLOYEE
I went to Amazon and saw that the track I had submitted last month to you doesn't appear there. There are still 2 instances of the same song, with different titles, and the one with the correct title i sent isn't there. I thought the issue was solved. Can you help?
I see that you have sent us a file. Can you please send me your transaction ID so that I can proceed with your change request? We have not received transaction ID.
You sent a payment
Transaction ID: 3W636280HL877563F
Dear Mike Kirby,
You sent a payment for $15.00 USD to Eminor inc.
Please note that it may take a little while for this payment to appear in the Recent Activity list on your Account Overview.
View the details of this transaction online
Your monthly account statement is available anytime; just log in to your account at
Amount: $15.00 USD
Sent on: September 14, 2012
Subject line of your payment email: For Kitchen Mick Change Request
Message in your payment email: Name: Kitchen Mick Email: kitchenmick@hotmail.com or kitchenmick@live.com
Sincerely,
PayPal
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