Myspace fanreach pro problem

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Hi there when I login on myspace I get 'Internet Explorer cannot display' and when trying to send mail I get hmm problem at the myspace end or suchlike... Can someone please advice as I have an urgent mail shot to get out.

Thanks Garfield

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Mike R (Official Rep) June 28, 2012 18:34

What version of IE are you using? Is it updated to 9? Have you tried this is any alternate browsers? We recommend Chrome or Firefox for the best supported browsers.

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What version of IE are you using? Is it updated to 9? Have you tried this is any alternate browsers? We recommend Chrome or Firefox for the best supported browsers.

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Garfield Mayor July 02, 2012 14:07

Hi Explorer 8, however just tried Myspace using Chrome reads "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data."

Tried from RN still the same problem. Please advise thanks

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Hi Explorer 8, however just tried Myspace using Chrome reads "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data." Tried from RN still the same problem. Please advise thanks

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Mike R (Official Rep) July 02, 2012 17:41

Sorry for the trouble- could you post a screen shot for me to share with a developer?

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Sorry for the trouble- could you post a screen shot for me to share with a developer?

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Garfield Mayor July 03, 2012 12:57

Hi Mike here you go. Thanks for the help in advance!

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Hi Mike here you go. Thanks for the help in advance! <a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/759146/Fanreach-Problem-Myspace.gif?1341320204"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/759146/Fanreach-Problem-Myspace_inline.gif?1341320204" alt="" /></a> <a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/759147/Fanreach-Problem-RN.gif?1341320219"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/759147/Fanreach-Problem-RN_inline.gif?1341320219" alt="" /></a>

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Mike R (Official Rep) July 06, 2012 13:35

Thanks for the screen cap! Have you been able to try an alternate browser, or tried updating IE to version 9?

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Thanks for the screen cap! Have you been able to try an alternate browser, or tried updating IE to version 9?

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Garfield Mayor July 06, 2012 14:45

Tried in chrome and in Explorer 9 - still not working in Myspace but I did manage to fire from ReverbNation to my MySpace people... I think it may have to do with outdated, cached login/password syncs... De-syncing, clearing cache and resyncing might have helped me get it done...

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Tried in chrome and in Explorer 9 - still not working in Myspace but I did manage to fire from ReverbNation to my MySpace people... I think it may have to do with outdated, cached login/password syncs... De-syncing, clearing cache and resyncing might have helped me get it done...

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Mike R (Official Rep) July 06, 2012 15:25

Thanks for that information- and sorry for the work around you had to use but I am glad you were able to get it to push through! I'm sharing this info with our developers- thanks again!

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Thanks for that information- and sorry for the work around you had to use but I am glad you were able to get it to push through! I'm sharing this info with our developers- thanks again!

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