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I'm having problem syncing my pages , some features work, some do not, some work partialy...
I'm having problem syncing my pages ( I just did a complete reinstall of my OS a while ago) .. If I play a song on RVN it shows in my FB recent activity, If I post a new show it goes to my events on FB but DOES NOT create a player and info in my news feed as it did before.. And If I change my status it changes on RVN but NOT on my FB pages.. I get a re error message on top, it suggests I re connect my pages (but does not say how) and finally when I try to do most anything I have to re log into FB, never had to do that before.. I'm stumped??
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Sorry you're running into trouble here. You may try desyncing and then resyncing the pages by going to
Control Room > My Profile > Social Sync
Could you post a screen shot of the error message you're seeing? -
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There were problems updating your status:• Facebook error 400: OAuthException: Error validating access token: Session has expired at unix time 1339300800. The current unix time is 1340310556.
Try resetting your Facebook connection below.
• Facebook error 400: OAuthException: Error validating access token: Session has expired at unix time 1339300800. The current unix time is 1340310556.
Try resetting your Facebook connection below. -
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Also again I repeat, when I try to post it Kicks me out of my FB, and I have to manualy log back in.. Thank you for trying to help me with this.
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Also make sure the time on your computer is set to the same time as your cell phone, this is what the 'unix time' in the error message is referring to. But I've also been told there's been some weirdness on Facebook's end since yesterday and it may just be a temporary issue coming from their side. Sorry for the trouble here- above is a screen shot of where your social sync is in your control room. -
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I checked my computer clock and my cell phone dead match, I check my "cable land line" phone and it's literealy off by one second.. Also I don't see "Disconnect from FB".. I just see a litle icon and the text "clear" in light blue..(Also the picture is ther for my FB personal accuunt, but is missing for the FB page (band page) I tried and I cant find a way to add a pic screen for you.. below is basicaly what it ways:
Your status update will post to: Done
TwitterSync
Facebook Personal: Glen Russell "Clear"
Facebook Page: Common Ground Blues "Clear"
MyspaceSync
ReverbNation: Common Ground Blues
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***I hope this info is helpfull** -
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What web browser and version are you on, Glen? Really sorry for the trouble- have you tried in an alternate browser of any kind? You will want to make sure you're on the most up to date version- I only wonder because if the "Disconnect..." text isn't appearing then something is definitely amiss!
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I did log out and log in that , took care of the NO Disconnect button isuue Rt FB, however i have not tested the reconnect yet.. FYI: My picture shows on my personal FB page, but no pic just an icon on my Band Page, ther eas a current pic before. I am using IE 64 bit, I also have use of IE 32 bit and Fire fox. browsers. Let me try to post something ad I'll wtire back, especialy If I am logged off of FB by the system again..
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I think it's 7, when Dell re installed my OS, they said 7 was better, that's what they still use, and 9 was glitchy..
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If not updating to 9 you may consider downloading an alternate browser such as Google Chrome or Mozilla Firefox. These are generally better supported browsers and are more stable for our site and many others- but IE7 does run into considerably more issues on RN that 9 does. But I understand if IE9 has acted up for you before, 7 just currently isn't as widely supported. I'm really sorry for the inconvenience here! I've shared your issue with our developers- I think an alternate browser or an upgrade would prove to be the fastest solution though.
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I just tested it, it seems to be working perfectly R/t status updates, on both pages and the text and the player, all appeared on que ;) I think we got it! Thaks.. If I have any other problem I'll let you knwow.. Put yourself in for a raise..
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