How do I sync my Facebook fans with my ReverbNation profile?

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How I sync my Facebook fans with my ReverbNation profile?

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Nathan (Official Rep) November 06, 2012 15:33

To add fans to your ReverbNation account you will need to sync your Facebook 'Musician/Band' page to your ReverbNation profile. To get to the Social Sync section of your profile first select Account from your User Menu:

Then select the Social Sync tab and click the Sync to Facebook Page button:

Please be sure to sync your 'Musician/Band' page and not your personal Timeline if you would like to add your fans. If you are not sure if you have a Musican/Band page or a personal Timeline page here is an easy way to check: View your band's Facebook page while logged out of Facebook. Which of the two buttons below do you see?

If you see the 'Like' button, this means that you have a band page. If you see the 'Add Friend' button, this means that you have a personal profile and will need to create a band page in order to add My Band.

If you need to add a Facebook band page click here: Add a Musician/Band Page

If you are having any trouble syncing in your Dashboard please let us know here:

http://support.reverbnation.com/rever...

I hope that helps!

Thanks!
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Neal (Official Rep) May 01, 2012 14:53

Updated Information as of 2012:

You can get your Facebook fan count to sync with your ReverbNation fan count in the Control Room -- My Profile -- Social Sync area of your artist profile.

Important things to remember:

1. ReverbNation can only sync with a band page at Facebook. Personal profiles, or "group pages" do not apply

2. Your login you use to sync at Facebook must be the admin/owner/creator of the aforementioned band page

Hope that helps!

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Steven Frank Mramor November 03, 2012 04:26

There is no icon to show how I feel at this point!

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Nathan (Official Rep) November 06, 2012 15:33

To add fans to your ReverbNation account you will need to sync your Facebook 'Musician/Band' page to your ReverbNation profile. To get to the Social Sync section of your profile first select Account from your User Menu:

Then select the Social Sync tab and click the Sync to Facebook Page button:

Please be sure to sync your 'Musician/Band' page and not your personal Timeline if you would like to add your fans. If you are not sure if you have a Musican/Band page or a personal Timeline page here is an easy way to check: View your band's Facebook page while logged out of Facebook. Which of the two buttons below do you see?

If you see the 'Like' button, this means that you have a band page. If you see the 'Add Friend' button, this means that you have a personal profile and will need to create a band page in order to add My Band.

If you need to add a Facebook band page click here: Add a Musician/Band Page

If you are having any trouble syncing in your Dashboard please let us know here:

http://support.reverbnation.com/rever...

I hope that helps!

Thanks!

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- Eduard Ferenc February 04, 2013 13:30
  
  It seams that a Great FB.is a big owner of all this!
  
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- Joe Hrasna May 22, 2013 19:29
  
  OK...I had my music linked with FB back when Personal Pages were allowed. When RN or FB made the change where you had to have a Fan Page, I made one. Problem is when told Personal Pages couldn't link to RN it then asked if I wanted to create a Fan Page. I clicked yes & set one up. have had it a long time. however I can only get to my Fan Page through my Personal Page. There is no separate log in.....so every time I try to sync my Fan/band Page where my music is, it says you don't have a Band Profile
  
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- Theo Bessem June 06, 2013 21:59
  
  That's the same thing I am facing right now ....
  
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To add fans to your ReverbNation account you will need to sync your Facebook 'Musician/Band' page to your ReverbNation profile. To get to the Social Sync section of your profile first select Account from your User Menu: <a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/812028/Account_Dropdown.png?1351707947"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/812028/Account_Dropdown_inline.png?1351707947" alt="" /></a> Then select the Social Sync tab and click the Sync to Facebook Page button: <a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/814893/2012-11-06_1036.png?1352216198"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/814893/2012-11-06_1036_inline.png?1352216198" alt="" /></a> Please be sure to sync your 'Musician/Band' page and not your personal Timeline if you would like to add your fans. If you are not sure if you have a Musican/Band page or a personal Timeline page here is an easy way to check: View your band's Facebook page while logged out of Facebook. Which of the two buttons below do you see? <img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/814892/2012-10-31_1434_001_inline.png?1352216007" alt="" /> If you see the 'Like' button, this means that you have a band page. If you see the 'Add Friend' button, this means that you have a personal profile and will need to create a band page in order to add My Band. If you need to add a Facebook band page click here: <a href="https://www.facebook.com/pages/create.php">Add a Musician/Band Page</a> If you are having any trouble syncing in your Dashboard please let us know here: http://support.reverbnation.com/reverbnation/topics/how_i_sync_my_myspace_fans_with_my_reverbnation_profile-o00qc I hope that helps! Thanks!

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GeauxCountryMusic/Richard Scott November 07, 2012 04:21

I have done what you said and it doesn't work! I even created a new Facebook page making sure I made it a music/band page... it won't sync! My original one WAS synced at one time... HELP!!!! wish i could email someone for help!!!

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I have done what you said and it doesn't work! I even created a new Facebook page making sure I made it a music/band page... it won't sync! My original one WAS synced at one time... HELP!!!! wish i could email someone for help!!!

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Green Leaf Records November 08, 2012 11:05

ok, i did have my page synced for a long time - only now it isn't...

i have several 'pages' on facebook, but the one i want to use isn't showing up at all.

any ideas why?

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- Franck Matthews November 30, 2012 21:23
  
  I'm having the same problem. Every FB page is showing up EXCEPT the one I want to sync too!!!
  
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- Neal (Official Rep) December 02, 2012 13:22
  
  What is the page you would like to sync to?
  
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- Underground DJ Network January 23, 2013 15:53
  
  I am experiencing the same thing no :( Most appear... but not the one I want to sync ... booo
  
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- Neal (Official Rep) January 23, 2013 16:29
  
  What is the link to the Facebook page you would like to use?
  
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ok, i did have my page synced for a long time - only now it isn't... i have several 'pages' on facebook, but the one i want to use isn't showing up at all. any ideas why?

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M9dbodisol November 10, 2012 00:59

My page is synced up but my comments are'nt showing on my wall. What could be the problem?

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- Neal (Official Rep) November 12, 2012 14:52
  
  Hi, are you referring to your Facebook band page, band profile, or RN profile?
  
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- June Stevenson November 12, 2012 15:10
  
  It seems to have resolved itself cheers ;)
  
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- Neal (Official Rep) November 12, 2012 15:11
  
  Sounds good!
  
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- M9dbodisol November 12, 2012 19:11
  
  Neal I'm referring to my FB band page
  
  https://www.facebook.com/m9dbodisolth...
  
  When I update my status on RN I get an error message saying it didn't post to my regular FB page or my fan page.
  
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- Neal (Official Rep) November 12, 2012 19:17
  
  Thank you for that information. It appears that there are two things going on here.
  
  1. It can't post to your page on Facebook, because your page is classified as a "community page about spoken word" or a "community page" and it has to be a "musician/band page" for that feature to work on our site
  
  2. It can't post to your personal fb page, because you have your twitter updates feeding into your personal page I think, and then FB would recognize them as a duplicate post
  
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My page is synced up but my comments are'nt showing on my wall. What could be the problem?

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Our studio November 16, 2012 19:48

Pertually hangs on "waiting to synch. Just sits there and spins but does nothing.

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- Edward Hartline December 29, 2012 17:30
  
  Mine, too. For hours. And I have a feeling that this has something to do with being unable to promote opportunities I take that Reverbnation sends me. I can't post them to any of my social sites.
  
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- Neal (Official Rep) December 30, 2012 14:55
  
  This error message is related to the browser and version 9 times out of 10. If you make sure your browser is up to date with the newest version, clear your cache and restart your browser, you should be good to go. If you still have the issue, please inform us of a link to your profile, a link to your facebook page in question, and your browser information.
  
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Pertually hangs on "waiting to synch. Just sits there and spins but does nothing.

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NANZA November 19, 2012 17:15

FACEBOOK SYNC IS NOT WORKING. IT IS ALSO MESSING WITH MY PLACEMENT ON THE REVERBNATION CHARTS. THIS MAKES ME EXTREMELY FRUSTRATED. PLEASE HELP! CONTACT FACEBOOK AND FIX PROBLEM IMMEDIATELY!

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- Marshall Chapman February 02, 2013 04:34
  
  Same problem, for months.
  
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- Neal (Official Rep) February 03, 2013 13:43
  
  Sorry to hear that. Have you reviewed the information on this page? Can you provide a link to your facebook musician band page in question?
  
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FACEBOOK SYNC IS NOT WORKING. IT IS ALSO MESSING WITH MY PLACEMENT ON THE REVERBNATION CHARTS. THIS MAKES ME EXTREMELY FRUSTRATED. PLEASE HELP! CONTACT FACEBOOK AND FIX PROBLEM IMMEDIATELY!

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NANZA November 19, 2012 17:19

Wish I could email someone for support.

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- Neal (Official Rep) November 19, 2012 17:33
  
  Sorry you are having trouble. You can email support(at)reverbnation(dot)com if you prefer email. What is the link to the page you are trying to sync to?
  
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- DokSound May 09, 2013 14:49
  
  https://www.facebook.com/VALVADER
  
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- Neal (Official Rep) May 09, 2013 15:07
  
  Sorry you are having trouble. Is that page a recent signup today? Have you tried adding the Band Profile app to it? Are you logged in to the personal profile which is the admin of the page when you try to sync? What is the error message you receive?
  
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Wish I could email someone for support.

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Rumorz November 28, 2012 20:37

Won't let me sync my page. I need to for the free promotion.

Here's the link to my facebook page: http://www.facebook.com/pages/Rumorz/...

I tried making a new facebook and everything and it would not sync.

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- Neal (Official Rep) November 28, 2012 20:52
  
  Sorry you are having trouble. That page you provided the link for is a community page, and you'll need a musician/band page for the sync. You can change the type of page through Facebook, or create a new one, but we currently can't sync to a Community page.
  
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- Rumorz November 29, 2012 03:35
  
  How do I switch it to a musician/band page?
  
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- Neal (Official Rep) November 29, 2012 14:06
  
  Hi
  
  You should be able to go to Edit Page > Update Info and change the category
  
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Won't let me sync my page. I need to for the free promotion. Here's the link to my facebook page: http://www.facebook.com/pages/Rumorz/307797932653322 I tried making a new facebook and everything and it would not sync.

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polo serie December 30, 2012 13:20

maannttaabbzz

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- Neal (Official Rep) December 30, 2012 14:57
  
  I'm sorry, we only provide support in English at this time.
  
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maannttaabbzz

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Aztecs January 05, 2013 14:08

can't sync Facebook page agree with all the conversations above having all the same problems!!

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- Neal (Official Rep) January 06, 2013 00:28
  
  Happy to help, but in order to do so, will need the information as requested in the other cases, including:
  
  - link to your facebook page
  -browser and browser version
  - error message received
  
  thanks!
  
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can't sync Facebook page agree with all the conversations above having all the same problems!!

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Brad Harper January 07, 2013 01:20

I've synced my facebook band page and reverbnation profile and it seems it's not counting the fans.

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- Neal (Official Rep) January 07, 2013 12:44
  
  Hi Brad
  
  Can you point us to where you are having trouble? I see you are synced to your page here: https://www.facebook.com/bharpermusic , which has 33 likes, all of which are being recorded correctly as fans in your stats here: http://www.reverbnation.com/control_r...
  
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I've synced my facebook band page and reverbnation profile and it seems it's not counting the fans.

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dj Mack January 15, 2013 14:48

Hi,
I'm currently returning to RN. I use to play around with it during the Myspace era.
I've just paid for the Mega Storage and signed up for the trail of the Widgets Pro, which apparently includes a host of free other things.

Now, my problem. When I post a Widget onto my facebook band page, the Picture of my facebook profile appears. I would think the picture that's associated with the Widget or even my RN profile picture should appear with the Play icon in the middle. No, it's the picture of my regular facebook page. Also, the Widget that I select let's say the blog customization of the Widget. That's not what appears onto facebook. It seems that no matter which Widget I select, facebook only receives another type by default or something. Is that the case? if it is, there is no need for me to pay for Widget Pro and all of the other goodies once the trial is over.
I'll stick with soundcloud, which shows the picture associated with the player Directly onto facebook. I don't understand why this is so complicated with RN.

Please help.
http://www.facebook.com/pages/The-djM...

http://www.reverbnation.com/djmack?pr...

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Hi, I'm currently returning to RN. I use to play around with it during the Myspace era. I've just paid for the Mega Storage and signed up for the trail of the Widgets Pro, which apparently includes a host of free other things. Now, my problem. When I post a Widget onto my facebook band page, the Picture of my facebook profile appears. I would think the picture that's associated with the Widget or even my RN profile picture should appear with the Play icon in the middle. No, it's the picture of my regular facebook page. Also, the Widget that I select let's say the blog customization of the Widget. That's not what appears onto facebook. It seems that no matter which Widget I select, facebook only receives another type by default or something. Is that the case? if it is, there is no need for me to pay for Widget Pro and all of the other goodies once the trial is over. I'll stick with soundcloud, which shows the picture associated with the player Directly onto facebook. I don't understand why this is so complicated with RN. Please help. http://www.facebook.com/pages/The-djMack-Radio-Show/111310168891270 http://www.reverbnation.com/djmack?profile_view_source=profile_box

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Slookie January 19, 2013 23:10

You can get your Facebook fan count to sync with your ReverbNation fan count in the Control Room -- My Profile -- Social Sync area of your artist profile.

Important things to remember:

1. ReverbNation can only sync with a band page at Facebook. Personal profiles, or "group pages" do not apply

WRONG WRONG AND WRONG sorry but keeps syncing with my personal profile!!
Why does this site make it so hard?

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- Neal (Official Rep) January 20, 2013 14:36
  
  Hi
  
  The information we are providing is not incorrect. There are 2 Facebook syncs in your Social Sync area. One is for your personal profile. If you do not want that synced, simply desync it. The other is for your Facebook PAGE. That is the one that must be the musician/band page. If you have a question about a page syncing or not syncing to the PAGE option, then please provide a link to the page in question.
  
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- Slookie January 31, 2013 01:21
  
  http://www.facebook.com/slookie?fref=ts
  
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- Neal (Official Rep) January 31, 2013 12:43
  
  Hi Slookie
  
  That page appears to have 17 likes, which is the exact number of Facebook fans we are reporting for you. It all appears synced to me. Where are you seeing the wrong number?
  
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What's the status of this question?

You can get your Facebook fan count to sync with your ReverbNation fan count in the Control Room -- My Profile -- Social Sync area of your artist profile. Important things to remember: 1. ReverbNation can only sync with a band page at Facebook. Personal profiles, or "group pages" do not apply WRONG WRONG AND WRONG sorry but keeps syncing with my personal profile!! Why does this site make it so hard?

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The Buachaills February 01, 2013 00:36

Hi We have 1376 facebook fans but none are showing up on reverbnation www.facebook.com/thebuachaills

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- Neal (Official Rep) February 01, 2013 12:38
  
  Sorry to hear that. The link you provided doesn't seem to bring up a page for me. Do you have a country or age restriction set on it?
  
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- The Buachaills February 03, 2013 14:16
  
  Not to my knowledge
  
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- The Buachaills February 03, 2013 14:21
  
  There actually was Neal, I have removed it now.But it still won't sync
  
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- The Buachaills February 03, 2013 14:23
  
  Synced now Thanks
  
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- Neal (Official Rep) February 04, 2013 12:38
  
  Glad you got square
  
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Hi We have 1376 facebook fans but none are showing up on reverbnation www.facebook.com/thebuachaills

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Afzal Hossain February 02, 2013 23:42

I want safe my fenlist.

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- Neal (Official Rep) February 03, 2013 13:42
  
  I'm sorry, but I do not understand. Do you need help syncing?
  
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I want safe my fenlist.

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Aloha Lounge February 08, 2013 16:49

Is there any way to sync my facebook page to reverb nation if i DON'T have a band/venue page? I have a cafe that books bands on the weekends and I'd love to sync our facebook to reverb nation but everytime I try, the option isn't available.

If this isn't possible now, may I suggest it for future upgrades? I imagine I'm not the only business owner that isn't a primary music venue but would still like to have my shows available on facebook instead of having to make an event every time...

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- Neal (Official Rep) February 08, 2013 16:54
  
  We can certainly pass on the suggestion
  
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Is there any way to sync my facebook page to reverb nation if i DON'T have a band/venue page? I have a cafe that books bands on the weekends and I'd love to sync our facebook to reverb nation but everytime I try, the option isn't available. If this isn't possible now, may I suggest it for future upgrades? I imagine I'm not the only business owner that isn't a primary music venue but would still like to have my shows available on facebook instead of having to make an event every time...

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¡Azotar! March 07, 2013 08:54

Hello Neal,

I am having the same issue as above. Perhaps I could beg for your assistance as well?

My artist has 3 RN accounts, the first 2 are fine. However, the third page is giving me the hardest time.

I am trying to have the RN page: https://www.reverbnation.com/renoclas...
synch to: http://www.facebook.com/pages/Reno-Cl...

So that I have a single streaming source coming from RN. The classical site is linking to his Jazz site in the background, and the wrong content streams if I activate Band Profile on the FB side.

When I created this page, I did so from a Label/Manager account. Not sure that was the correct way to go.... (in hind sight)

however, in all of this as well, I was trying to get a login for the Classical page (for co-admin), but I can't seem to enter this email (reno.classical@gmail.com) without duplicating the Classical page - and really messing things up - due to the current RN sign-up process. Is there a way you could create the login account and set a temporary p/w?

I did send an email to support@ a few days ago now, but have yet to hear back.

Any assistance would be greatly appreciated
Thx!

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- ¡Azotar! March 07, 2013 08:55
  
  See, even at this level.... I seem to be posting from the band site, and not even from the label account (https://www.reverbnation.com/label/ch...)
  
  :(
  
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- ¡Azotar! March 07, 2013 08:56
  
  Although I am logged in as the label.... a bit confusing...
  
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- Neal (Official Rep) March 07, 2013 12:33
  
  Hi
  
  The page you provided is actually listed as an "artist" page, so if it is changed to musician/band, you should be able to sync.
  
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- ¡Azotar! March 07, 2013 22:44
  
  Really?!?!? That's it to fix? :)
  I've been going nuts over here for the last couple of days.....
  
  Where would I go to make this change? As the classical RN site still does not have a validated login. Via the Label Admin Panel?
  
  Pls advise
  :)
  
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- Neal (Official Rep) March 08, 2013 12:44
  
  I believe that is the fix most likely. You can tell from this thread that many people post links to pages other than musician/band pages, but that we note it has to be a "musician/band" page. You make this change at Facebook, since it is a Facebook page. Edit your page there.
  
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Hello Neal, I am having the same issue as above. Perhaps I could beg for your assistance as well? My artist has 3 RN accounts, the first 2 are fine. However, the third page is giving me the hardest time. I am trying to have the RN page: https://www.reverbnation.com/renoclassical synch to: http://www.facebook.com/pages/Reno-Classical/359493910833348 So that I have a single streaming source coming from RN. The classical site is linking to his Jazz site in the background, and the wrong content streams if I activate Band Profile on the FB side. When I created this page, I did so from a Label/Manager account. Not sure that was the correct way to go.... (in hind sight) however, in all of this as well, I was trying to get a login for the Classical page (for co-admin), but I can't seem to enter this email (reno.classical@gmail.com) without duplicating the Classical page - and really messing things up - due to the current RN sign-up process. Is there a way you could create the login account and set a temporary p/w? I did send an email to support@ a few days ago now, but have yet to hear back. Any assistance would be greatly appreciated Thx!

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RenoSchembri March 08, 2013 18:48

Hi Neal, no luck. We are still not synching the correct content on the Classical side of things.

I changed the page designation to Musician/Band. No problem there.
Then logged into FB to try again
and after 2 days.... still no luck.
Can this be fixed in the background by RN?

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- Neal (Official Rep) March 08, 2013 18:51
  
  Unfortunately, no, as you have to be logged in as admin of the page in question. Log out of both ReverbNation and Facebook. Clear your cache and cookies, and restart your browser. Come straight to ReverbNation. Login to the artist account (not the label) and go to the Social sync area. Click to sync for Facebook page. When prompted for login info (since you logged out, cleared cache, and restarted, you will not be logged into FB) type in the login info for the Facebook account that is the admin of the page here: https://www.facebook.com/pages/Reno-C...
  
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Hi Neal, no luck. We are still not synching the correct content on the Classical side of things. I changed the page designation to Musician/Band. No problem there. Then logged into FB to try again and after 2 days.... still no luck. Can this be fixed in the background by RN?

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Haze April 07, 2013 08:29

I'm currently having issues syncing my RN page to my Facebook page. I'm trying to

sync: https://www.facebook.com/Hazerockz to

http://www.reverbnation.com/haze210?p...

I'm an admin of the Facebook page, however, the page has more than one admin for it. The page is set to musician/band and I have tried logging in as the page on facebook and attempting to sync, but I get a prompt that says that I am logged into facebook as Haze and I need to login as my own personal profile. How can I resolve this?

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- Neal (Official Rep) April 07, 2013 13:40
  
  Sorry you are having trouble. The facebook page you provided is a "community" page. As noted, you can only sync to musician/band pages, so you will need to change the page type to that, or you will need to create a new page with that type.
  
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- Haze April 07, 2013 21:05
  
  The page is definitely set as a musician/band page. Under the basic information on the "Edit Page" the category is set to Music and the page is set to Musician/Band. So that can't be the issue
  
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- Neal (Official Rep) April 08, 2013 11:48
  
  Hi Haze
  
  22 hours ago, it was set as a community page. It is not set correctly, and thus you are also synced correctly if you look in User Menu > Account > Social Sync! Your 442 likes on that page are now being counted as fans here at Reverb as well, so that's good too.
  
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I'm currently having issues syncing my RN page to my Facebook page. I'm trying to sync: https://www.facebook.com/Hazerockz to http://www.reverbnation.com/haze210?profile_view_source=header_icon_nav I'm an admin of the Facebook page, however, the page has more than one admin for it. The page is set to musician/band and I have tried logging in as the page on facebook and attempting to sync, but I get a prompt that says that I am logged into facebook as Haze and I need to login as my own personal profile. How can I resolve this?

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Kari Lynn Hewett April 13, 2013 23:30

I can not seem to sync with my musician/band page. Every time I try, it requests that I log into my personal page, which for some reason it WILL sync to, though I'd rather it didn't. Whenever I try to sync when I am logged in as my musician/band page, I get this message:

"You are using Facebook as Kari Lynn Hewett - musician
To access this page, you'll need to switch from using Facebook as your page to using Facebook as yourself."

And then when I switch, naturally, it syncs to my personal page.

musician/band page: https://www.facebook.com/KariLynnHewett

I've tried this on Chrome Version 26.0.1410.63, Safari 5.1.7, and Firefox 15.0.1. It seems to be pretty consistent.

Please help!

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- Nathan (Official Rep) April 15, 2013 15:44
  
  Hello Kari!
  
  You must be logged into a personal account that has Admin access to the desired page in order to link your Musician/Band page.
  
  Please be sure that you are clicking the second option listed in your Social Sync menu that list labeled 'Sync to Facebook Page'. This will sync to your 'Musician/Band' Page.
  
  I hope that helps and please let me know if you continue to have any issues.
  
  Thanks!
  
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- Kari Lynn Hewett April 19, 2013 18:12
  
  Very helpful. Thank you!
  
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I can not seem to sync with my musician/band page. Every time I try, it requests that I log into my personal page, which for some reason it WILL sync to, though I'd rather it didn't. Whenever I try to sync when I am logged in as my musician/band page, I get this message: "You are using Facebook as Kari Lynn Hewett - musician To access this page, you'll need to switch from using Facebook as your page to using Facebook as yourself." And then when I switch, naturally, it syncs to my personal page. musician/band page: https://www.facebook.com/KariLynnHewett I've tried this on Chrome Version 26.0.1410.63, Safari 5.1.7, and Firefox 15.0.1. It seems to be pretty consistent. Please help!

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Destroy Everything April 22, 2013 21:20

It just keeps trying to sync with my personal FB page. How do I tell it to sync with the FB band page that I admin?

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- Destroy Everything April 22, 2013 21:35
  
  Nevermind. Got it to work: I had to sync with my personal page first. Then I could sync to the band page. Afterwards, I was able to disconnect from my personal FB profile, but leave the band page connected. That should be made clear in the first response - that response, as it stands, implies that you can sync a band page without ever connecting to your personal page (I was not able to do this).
  
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It just keeps trying to sync with my personal FB page. How do I tell it to sync with the FB band page that I admin?

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Karenni Kangaroo April 25, 2013 09:41

Karenni Kangaroo (Australia)

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- Neal (Official Rep) April 25, 2013 11:30
  
  I'm sorry, do you need help?
  
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Karenni Kangaroo (Australia)

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Bird Names May 14, 2013 00:05

Hello I'm getting endless hangtime while my profile tries to sync. I also had this problem when I tried to connect a video--

http://www.facebook.com/birdnamesmusic

https://www.youtube.com/watch?v=P1lb_F...

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- Neal (Official Rep) May 14, 2013 11:36
  
  Sorry you are having trouble. Both links appear to meet requirements. Are you running other programs or windows at the same time? What browser/version are you seeing this on?
  
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Hello I'm getting endless hangtime while my profile tries to sync. I also had this problem when I tried to connect a video-- http://www.facebook.com/birdnamesmusic http://www.youtube.com/watch?v=P1lb_F2ZQiQ

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Chasing Norman May 15, 2013 20:03

Having same general problem with hanging sync with facebook.
Tried many things, no success. Clean machine: MacBook Pro (10.7.5)
Safari (6.0.4) and Firefox (20.0) reverbnation.com/chasingnorman
facebook.com/chasingnormanofficial
Help please.
Thanks.

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Having same general problem with hanging sync with facebook. Tried many things, no success. Clean machine: MacBook Pro (10.7.5) Safari (6.0.4) and Firefox (20.0) reverbnation.com/chasingnorman facebook.com/chasingnormanofficial Help please. Thanks.

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Dan Devine May 26, 2013 07:53

I thought my FB was synched correctly, but I'm having some issues--I have a couple of promote it campaigns running (to garner FB likes), and the campaign data reports new FB likes that don't actually show up on my FB page. (Only about half of them register to my FB.) What's the deal with that?

www.reverbnation.com/dandevine
www.facebook.com/dandevinemusic
using Windows 7 w/ IE

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I thought my FB was synched correctly, but I'm having some issues--I have a couple of promote it campaigns running (to garner FB likes), and the campaign data reports new FB likes that don't actually show up on my FB page. (Only about half of them register to my FB.) What's the deal with that? www.reverbnation.com/dandevine www.facebook.com/dandevinemusic using Windows 7 w/ IE

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FONZO May 28, 2013 22:19

this is not working at all ? do we need to add the myband to facebook first or or or lol ? have you guys tried doing it yourselves w/the NEW facebook ? that way you can see what problems your reverbnation users are running in to ?

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this is not working at all ? do we need to add the myband to facebook first or or or lol ? have you guys tried doing it yourselves w/the NEW facebook ? that way you can see what problems your reverbnation users are running in to ?

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Mel L Graham June 04, 2013 23:45

Hi There, I also seem to have a problem with FB. According to FB, I have www.facebook.com/MelGrahamMusic, but I'm not able to get it to sync. I just keep getting my personal page. I have tried logging out and back in. I hope that I don't have to rebuild my FB again... Please let me know if you can help.

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Hi There, I also seem to have a problem with FB. According to FB, I have www.facebook.com/MelGrahamMusic, but I'm not able to get it to sync. I just keep getting my personal page. I have tried logging out and back in. I hope that I don't have to rebuild my FB again... Please let me know if you can help.

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M TODD HARRIS Singer/Drummer/Writer June 11, 2013 01:33

Hi,
I need help to sync my reverb.....http://www.reverbnation.com/mtoddharris
with my Facebook band site.
https://www.facebook.com/ToddHarrisMu...
I get this error.attached

Please help thx

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- My Heavy Memory June 11, 2013 04:12
  
  todd i had the same issue. all you have to do is continue as yourself allow all the adds to create the acct, once created it will ask you to sync with your music page there you will give it control over just your music page
  
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Hi, I need help to sync my reverb.....http://www.reverbnation.com/mtoddharris with my Facebook band site. https://www.facebook.com/ToddHarrisMusic1 I get this error.attached Please help thx <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/911422/reverbsync.jpg?1370914392"><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/911422/reverbsync_inline.jpg?1370914392" alt="" /></a>

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The Neck Brace June 12, 2013 22:07

So I can make them sync, I have 9 likes on facebook but 30 on reverbnation. How can I either:

A: Combine them all into a total of 39

or

B: At least use the 30 likes on reverb instead of the 9 on fb, because it only shows 9 likes for both when sync'd

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- Neal (Official Rep) June 12, 2013 22:35
  
  Thanks for the message. Unfortunately the likes on Reverb do not count as fans at this time. So, even though you only have 9 on Facebook, you should choose the option to sync those to the FB number because from that point on, whoever clicks the like on Reverb counts as a like to the Facebook page too, so you can see that information about them there AND they count as a fan. You can do that in User Menu > Account > Social Sync by checking the box in question. It may take a day to update however.
  
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So I can make them sync, I have 9 likes on facebook but 30 on reverbnation. How can I either: A: Combine them all into a total of 39 or B: At least use the 30 likes on reverb instead of the 9 on fb, because it only shows 9 likes for both when sync'd

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Eykonic Records & Entertainment L.L.C. June 19, 2013 16:29

Trying to add my artist to who already has a RN and trying to get his info on the label page admin for RN.? Will his music sync too?

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- Nathan (Official Rep) June 19, 2013 18:38
  
  Hello!
  
  It looks like you have synced your artist J WEST to your label page. As soon as J WEST has added content, such as songs, shows, albums, etc., it will then appear on your label profile.
  
  To sync to a J WEST Facebook page you must have admin access to the J WEST 'Musician/Band' page on Facebook. If you have admin access to the Facebook page simply log into your you label Dashboard and click 'View Profile' for the J WEST page. From here click 'Dashboard' in the J WEST admin panel. Once in the J WEST Dashboard go to 'Admin > Account > Social Sync' and click the 'Sync to Facebook Page' button as you would for any other account.
  
  I hope that helps!
  
  Thanks!
  
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Trying to add my artist to who already has a RN and trying to get his info on the label page admin for RN.? Will his music sync too?

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