In what ways does ReverbNation sync with Facebook fans and likes?

How do I sync my Facebook fans with my ReverbNation profile?
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  • To add fans to your ReverbNation account you will need to sync your Facebook 'Musician/Band' page to your ReverbNation profile. To get to the Social Sync section of your profile first select Account from your User Menu:



    Then select the Social Sync tab and click the Sync to Facebook Page button:



    Please be sure to sync your 'Musician/Band' page and not your personal Timeline if you would like to add your fans. If you are not sure if you have a Musican/Band page or a personal Timeline page here is an easy way to check: View your band's Facebook page while logged out of Facebook. Which of the two buttons below do you see?



    If you see the 'Like' button, this means that you have a band page. If you see the 'Add Friend' button, this means that you have a personal profile and will need to create a band page in order to add My Band.

    If you need to add a Facebook band page click here: Add a Musician/Band Page

    Not sure if you have a band page? Here is an easy way to check: View your band's Facebook page while logged out of Facebook. Which of the two buttons below do you see?

    apple touch icon

    If you see the 'Like' button, this means that you have a band page. If you see the 'Add as a Friend' button, this means that you have a personal profile and will need to create a band page in order to add My Band.

    I hope that helps!

    Thanks!
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  • To add fans to your ReverbNation account you will need to sync your Facebook 'Musician/Band' page to your ReverbNation profile. To get to the Social Sync section of your profile first select Account from your User Menu:



    Then select the Social Sync tab and click the Sync to Facebook Page button:



    Please be sure to sync your 'Musician/Band' page and not your personal Timeline if you would like to add your fans:



    If you are not sure if you have a Musican/Band page or a personal Timeline page here is an easy way to check: View your band's Facebook page while logged out of Facebook. Which of the two buttons below do you see?



    If you see the 'Like' button, this means that you have a band page. If you see the 'Add Friend' button, this means that you have a personal profile and will need to create a band page in order to add My Band.

    To add a Facebook band page click here: Add a Musician/Band Page

    Once you have synced your Facebook Musician/Band page ReverbNation will automatically update your stats approximately every 24 hours.

    If you would like to manually refresh the fan counts for synced pages simply click the link labeled click here to refresh them at the bottom of the Social Sync page:



    Want to add ReverbNation apps to your Facebook Musician/Band page?



    Click here: ReverbNation My Band Apps

    "Like" counts are controlled entirely by Facebook -- we just displaying the data they give us. We've seen "Like" counts drop and they usually recover not long after. If your song counts do not recover give Facebook support a shout. Unfortunately since this is a Facebook metric there is nothing we can do to restore the number if it does not come back. If your ReverbNation page is displaying a different number of "Likes" then you see displayed on your Facebook Musician/Band page try the above manual update. If you still do not see the same number on both pages please let us know and we will look into it for you.

    Please note that permissions are granted on a per user basis, not a per page basis. It's a Facebook limitation that we cannot request permission just for a single page. Because of this even if you are only syncing your Musician/Band page Facebook will require you to first accept permissions from any 3rd party website (in this case that would be us here at ReverbNation) for your personal account before you can sync a Facebook page of any kind (musician/band, record label, business, etc).

    With that said, ReverbNation does not take any action on any pages for which you have not installed a ReverbNation app. Granting Manage Pages permission is required in order for us to do certain things like add the app to your page, set the app position, and connect using social sync, to import your FB fan numbers into your fan count on ReverbNation.

    For info on updating your share settings click here: Share/Notification Settings


    I hope that helps!

    Thanks!
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  • I’m sad
    Like I said My Problem is I have control of more than 1 Fan Page! I can only post to 1 specific fan page. If I post anything to the other pages I may be sued. Please help sync me to a specific fan page!
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  • I’m sad
    I'am really not sure if that means That You will only post on a specific page or all of them. It says it wants to post to all of them. That would put me in serious trouble.
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    • Hello, Neal - I am going through all the right motions and getting this message:
      "Ooops! It looks like you didn’t give us the permissions we need to install Band Profile
      Band Profile needs some permissions from you in order to function properly, don’t worry, giving those persmissions is nice and easy. Simply click the big blue button below and we’ll add the app to your page" - obviously, clicking the 'big blue button' does nothing.
      I've tried every possible privacy setting, deleting and re-installing the app, etc. Nothing works.

      I have a suspicion that it might have something to do with me being an admin on another fan page (local radio station), which has tons of other admins and ReverbNation / Band Profile is trying to get permission to manage ALL of my pages - which it obviously can't do with the radio page that has dozens of admins. How incredibly annoying that I can't choose which pages I allow it to manage... Any ideas? Thanks
    • Neal (Official Rep) June 05, 2013 11:42
      Hi Daria

      Sorry you are having trouble. Email us a screenshot of that error, a link to your ReverbNation page, and a link to the musician/band page you ultimately want to sync with and we can take a deeper look. support(at)reverbnation(dot)com.
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  • I created and synched a FB music page that includes the Music Player app, but I don't see the individual song likes on my RN profile page. All I see is where the song Like button should be is the "Promote It" button. I do have the overall FB Like button for my FB Music page in the upper right hand corner of my RN profile page. Any thoughts?
    Thanks!
    • Nathan (Official Rep) April 15, 2013 15:44
      Hey Gary!

      I'm sorry you are having some trouble!

      The view you are seeing with the "Promote It" button is admin only. Your Fans will see a normal view.

      At this time your fans will see only your Facebook Like count on your Musician/Band profile page. They must go to your ReverbNation page to view your other stats.

      I hope that helps!

      Thanks!
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  • I’m frustrated!
    I have done all of this (and RN shows I"m synched) yet my FB fans do not appear on my RN band profile. I am logged in, yet to leave a comment here, it keeps asking me to login. Why is there no easy way to get help?
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  • I’m sad and confused
    Dear Neal, as explained above, I'm an admin for some pages which are NOT musician/band pages and RN is trying to manage them ALL, and that's obviously why I can't add the Band Profile app. My RN account is synced specifically to my band/musician page. Please help. Thanks.
    • Nathan (Official Rep) June 21, 2013 19:11
      Hey Daria!

      We will only sync with the page you select however please review below pursuant to the above post:

      "Please note that permissions are granted on a per user basis, not a per page basis. It's a Facebook limitation that we cannot request permission just for a single page. Because of this even if you are only syncing your Musician/Band page Facebook will require you to first accept permissions from any 3rd party website (in this case that would be us here at ReverbNation) for your personal account before you can sync a Facebook page of any kind (musician/band, record label, business, etc).

      With that said, ReverbNation does not take any action on any pages for which you have not installed a ReverbNation app. Granting Manage Pages permission is required in order for us to do certain things like add the app to your page, set the app position, and connect using social sync, to import your FB fan numbers into your fan count on ReverbNation."
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  • How I sync my Facebook fans with my ReverbNation profile?

    This reply was created from a merged topic originally titled
    How do I sync my Facebook fans with my ReverbNation profile?.
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  • my facebook and reverbnation get conected already, but the stat of facebook like become 0, whereas my facebook band page have 2700 likes, i try to refresh thousand time, but the count still 0, please help me my reverbnation account is here
    http://www.reverbnation.com/headquart...
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  • Hi there! We have some fans that are listening to our music via RN, but their Facebook page then posts in their newsfeed that they listened to our music on RN. The fans are not liking this! How do I stop that from happening?
    Thank you.
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  • every time I sync to facebook it wants to sync to my personal page Not my band page - when I change it it pops this up -- "You are using Facebook as McCarthy Creek Boys
    To access this page, you'll need to switch from using Facebook as your page to using Facebook as yourself."

    and it doesnt allow anything else.... How do I sync to my band page and not my personal page - the instructions above lead to the above Quote as the only response -
    • Nathan (Official Rep) August 20, 2013 16:25
      Hello!

      The reason you would be receiving this is because Facebook requires you to allow ReverbNation permissions before you can sync a page that you are the admin of. Because of this you must be logged into your personal page when syncing your Musician/Band Page.

      Per the above informational post:

      "Please note that permissions are granted on a per user basis, not a per page basis. It's a Facebook limitation that we cannot request permission just for a single page. Because of this even if you are only syncing your Musician/Band page Facebook will require you to first accept permissions from any 3rd party website (in this case that would be us here at ReverbNation) for your personal account before you can sync a Facebook page of any kind (musician/band, record label, business, etc).

      With that said, ReverbNation does not take any action on any pages for which you have not installed a ReverbNation app. Granting Manage Pages permission is required in order for us to do certain things like add the app to your page, set the app position, and connect using social sync, to import your FB fan numbers into your fan count on ReverbNation."

      I hope that helps and please let me know if you have any other issues!

      Thanks!
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  • I'm having the exact same issue. It's very frustrating. Please help. Thanks - CJ
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  • No Help? I have a problem that this page doesn't discuss - frustrating that rn has no tech support and only cut and paste answers that don't apply - perhaps I need to erase my page and do it over? Once again when I sync it ONLY allows me to sync to my personal page - even if I leave my personal page synced it still Will Not allow sync to my band page -
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  • RN is not allowing me to Facebook "like" unless I log into Facebook on my personal name instead of the band name. Is there a way to change that?
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  • I’m WAITING
    I AM A VERY WELL KNOWN RAPPER WHO HAS RESPECTFULLY SPEAKING PUT IN MORE WORK THAN THE MAJORITY ONLINE AND IN REAL LIFE,REVERB IS EXTREMELY USEFULL FOR STORE MY MUSIC,HELPING ME SHARE IT AND TRACK VIEWS TO DETERMINE MY SINGLE AND TARGET AUDIENCES FOR EACH SONG AS MY GENRE VARIES IT OFFERS IT IS LACKING IN SOCIAL MEDIA SYNC WITH MYSPACE,TUMBL,REDDIT,ECT AND IS FAR BEHIND SOUNDCLOUD WITH FAN FRIENDLY FEATURES,AND LACKS SIMPLICITY KEEPS SOME FANS AWAY WICH LOCAL ARTIST CA NOT AFFORD BUT ALMOST MAKES UP FOR IT WITH TOOLS,AND TEACHES ARTIST DEVELOPEMENT,SOMETHING RARE IN HIP/HOPTHE MOST CUT THROAT OF ALL GENRES,BUT FUMBLES ONCE AGAIN BY FORCING FANS TO JOIN THE SITE WICH LACKS ON THE SOCIAL SIDE AND GIVES THEM NOTHING TO KEEP EM IN,THE RANKING IS NOT ACURATE,NOT EVERY FRIEND OR FOLLOWER IS A FAN AND HE WHO POST THE MOST SONGS,ECT ECT PLAYS A FACTOR AS WELL,SOME ARTISTS THAT DONT DESERVE THE NAME ARTIST ARE RANKING HIGH PRAYIN ON THIS WICH DEPRECIATES THE CREDABILITY OF THE SITE,AND BELIVE ME,PEOPLE IN THE INDUSTRY KNOW THIS..... HOPE I DIDNT OFFEND,I PLAN ON STAYING UNLESS I SEE BETTER,STEP YA GAME UP,IM ROOTING FOR YA
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  • Reverb Nation syncs Likes with my personal page, not my band page, I don't know why. I have set my reverb nation to sync to my band page and not my personal page, and when I added photos to RN it synced to my band page. However whenever I click Like on Facebook on RN, it went to my personal page, not my band one.

    On a related topic, how can I get my RN album to stop posting photos in my band's timeline? I added about two dozen photos to my RN album and they all came up as individual posts on FB.
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  • I AM A VERY WELL KNOWN RAPPER WHO HAS RESPECTFULLY SPEAKING PUT IN MORE WORK THAN THE MAJORITY ONLINE AND IN REAL LIFE,REVERB IS EXTREMELY USEFULL FOR STORE MY MUSIC,HELPING ME SHARE IT AND TRACK VIEWS TO DETERMINE MY SINGLE AND TARGET AUDIENCES FOR EACH SONG AS MY GENRE VARIES IT OFFERS IT IS LACKING IN SOCIAL MEDIA SYNC WITH MYSPACE,TUMBL,REDDIT,ECT AND IS FAR BEHIND SOUNDCLOUD WITH FAN FRIENDLY FEATURES,AND LACKS SIMPLICITY KEEPS SOME FANS AWAY WICH LOCAL ARTIST CA NOT AFFORD BUT ALMOST MAKES UP FOR IT WITH TOOLS,AND TEACHES ARTIST DEVELOPEMENT,SOMETHING RARE IN HIP/HOPTHE MOST CUT THROAT OF ALL GENRES,BUT FUMBLES ONCE AGAIN BY FORCING FANS TO JOIN THE SITE WICH LACKS ON THE SOCIAL SIDE AND GIVES THEM NOTHING TO KEEP EM IN,THE RANKING IS NOT ACURATE,NOT EVERY FRIEND OR FOLLOWER IS A FAN AND HE WHO POST THE MOST SONGS,ECT ECT PLAYS A FACTOR AS WELL,SOME ARTISTS THAT DONT DESERVE THE NAME ARTIST ARE RANKING HIGH PRAYIN ON THIS WICH DEPRECIATES THE CREDABILITY OF THE SITE,AND BELIVE ME,PEOPLE IN THE INDUSTRY KNOW THIS..... HOPE I DIDNT OFFEND,I PLAN ON STAYING UNLESS I SEE BETTER,STEP YA GAME UP,IM ROOTING FOR YA
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  • I'm synced to both my personal FB and fan FB page yet when I try to publish the band profile it doesn't work. https://www.facebook.com/pages/Dan-Wi... The RN icon appears in My Apps but not in the tabs below my cover photo and the yellow "Publish apps" warning always shows in the admin panel no matter how many times I try to publish. I've tried this with Chrome, Safari, and Firefox and I'm logged into FB with the account that admins the fan page.
    • Got this to work. In the tabs underneath the cover pic click on "More". From the drop down menu choose "Manage Tabs" and drag the "Band Profile" button into one of the top three spots. Now "Band Profile" should show up as one of the tabs below your cover pic. It still shows the "Publish app" warning but only admins can see that.
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