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Editing Email Template problem

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I'm trying to edit a template in FanReach and when I try to type, it kicks me out of the dialog box... HELP?!?!

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Zack (Official Rep) September 19, 2012 20:21

I apologize for the trouble. What browser and operating system are you using when this problem occurs?

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good solution! good solution! (undo)
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I apologize for the trouble. What browser and operating system are you using when this problem occurs?

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Johnny Henry September 19, 2012 20:24

No problem. IE9 i believe and Vista...

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good solution! good solution! (undo)
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- Zack (Official Rep) September 19, 2012 20:28
  
  This sounds like it may be a browser issue. I would recommend using a different browser. Firefox and Google Chrome seems to be the most effective. Also, make sure you are running the most recent updates for your browser as well as Flash. Clear your cache and cookies, restart your browser and attempt editing your Fanreach messages again. Let me know if this doesn't fix the issue.
  
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- Johnny Henry September 19, 2012 20:29
  
  I'll give it a shot... thank you!
  
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- Zack (Official Rep) September 19, 2012 20:35
  
  No problem!
  
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No problem. IE9 i believe and Vista...

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This topic was archived on Fri, 01 Mar 2013 15:55:33 +0000

About this Problem

Official Representatives

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Editing Email Template problem

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This topic was archived on Fri, 01 Mar 2013 15:55:33 +0000

About this Problem

Official Representatives

Products & Services

Tagged

Editing Email Template problem Edit Subject

Editing Email Template problem

Edit Subject